• Marketing Operations Manager

    Job Locations US-FL-Orlando
    Posted Date 7 days ago(7 days ago)
    # of Openings
    1
    Category
    Corporate Openings
    Rate of Pay
    $50,000 a year
  • Overview

    WHO WE ARE

    Simply Self Storage is one of the leading, private operators of self-storage facilities in the United States. Our company is committed to exceeding our customer’s expectations by promoting a culture of professionalism and a commitment to excellence in service. It is our mission to deliver services and products with our actions, not just words, and to set ourselves above our competitors.

    COME JOIN A WINNING TEAM

    Our company has put together a winning group of motivated team players who provide superior service to our valued customers. With our continuous growth, we’re looking to hire people who are in search of a rewarding career and want to join a winning team.

    OUR BENEFITS

    Simply Self Storage believes that our employees are the most important part of the success of our business. That is why we offer a comprehensive benefit package which includes:

    • Competitive Wages
    • Medical, Dental and Vision
    • STD, LTD and Life Insurance
    • Paid Vacation, Sick and Holiday
    • 401K Match

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

     

    A great opportunity for a proven candidate to significantly impact and shape the performance of the company and drive execution in specific marketing channels. The Marketing Operation Manager will lead the management and execution of our call center channel and other 3rd party aggregators. This individual will liaison with call center vendor and lead the direction of all areas including sales flow design and testing, reporting, quality assurance standards, program evaluation and enhancements, and coordination with other marketing programs. This position will coordinate direction and execution in sync with branding expectations and in alignment with other marketing channel strategies. This individual will also drive execution of signage both interior and exterior, manage specific promotion execution, and assist in executing promotional events.

     

    • Continuously monitor performance of call center and identify areas of improvement
    • Define QA evaluation criteria and targets, facilitate ongoing reporting and update senior management on continued progress
    • Evangelize and instill “best-in-class” sales processes within call center
    • Coordinate marketing campaigns between call center and other marketing channels within the corporate environment
    • Execute on call center innovation strategic initiatives while ensuring concerns are addressed and requirements are satisfied
    • Work with broader marketing team to deliver on projected volume and revenue targets
    • Execute on all signage (interior and exterior) initiatives including seeking approvals for designs, coordinating with brand and graphics team for layout, coordinating with 3rd party manufacturers and field to meet time requirements, and performing cross-channel marketing follow-up afterwards
    • Producing and coordinating local marketing initiatives as needed including mailers, local promotional events, etc
    • Managing inventory of corporate promotional items including designing, ordering, and distribution

    Qualifications

    Education & Work Experience Requirements:

    • A bachelor’s degree in marketing or an associated field with 2-3 years of relevant work experience.
    • Strong analytic skills with ability to understand trends in data to identify issues
    • Team player with excellent collaboration skills
    • Excellent written and verbal skills
    • Experience working in a call center or other sales-related role
    • Experience working with vendors and managing timelines
    • Experience in retail or customer-oriented business a plus
    • Ability to effectively used Microsoft Excel and Word

     

    Simply Self Storage is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

    If this sounds like the right fit for you, we want to hear from you today! Please visit https://careers-simplyss.icims.com and APPLY ONLINE.

     

    SIMPLY SELF STORAGE

    YOU DEFINITELY CHOSE THE RIGHT PLACE!

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